Butterflies & Wishes Tea & Sweets
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Shift Manager
​

We are looking for a Shift Manager to oversee tea shop operations in conjunction with the owners, including welcoming and serving guests. 

In the absence of the owner, the Shift Manager makes sure everything runs smoothly, including managing when employees arrive at work and leave. 

Shift Manager Responsibilities include:
 
·         Delegating tasks to tea shop staff 
·         Maintaining a fully-stocked inventory and ordering food supplies, as needed
·         Addressing guest inquiries ensuring compliance with safety regulations, HACCP & COVID            regulations.
·         Arrange to have shifts covered (e.g. when employees take time off)
·         Help staff resolve on-the-job challenges
·         Track daily costs and revenues
·         Balance the cash register at the end of the shift
·         Coordinate with suppliers as they deliver food product orders
·         Ensure client satisfaction and gracefully handle any complaints
·         Open or close the restaurant (when responsible for the first or last shift)
·         Inform the next Shift Manager about pending tasks
·         Report maintenance and training needs
 
Requirements and skills
·         Proven experience as a Shift Manager or relevant role
·         Good knowledge of food industry operations (like managing reservations and payments)
·         Availability to work different shifts, including weekends
·         Basic knowledge of bookkeeping procedures
·         A guest service approach with the ability to manage complaints with professionalism
·         Excellent organizational skills
·         Team management abilities
·         Communicate with guests and other employees to find a compromise keeping both                     parties happy
·         Must be detailed oriented and attentive to guests needs.
 
You will be the face of our tea shop and an important member of a small team.  The job requires careful attention to detail at all times, and each team member plays an important role in creating a welcoming, comfortable and relaxed atmosphere.  Our guests should feel the same warm welcome they would feel as a guest in our own home.   Attention to every detail is of utmost importance.

​LOCATION:
3819 HARBOR ROAD, SUITE 106
CHESAPEAKE BEACH MD 20732
​
PHONE:
443-646-6392

EMAIL: 
INFO@BUTTERFLIESANDWISHES.COM

MAILING ADDRESS:
PO BOX 46/CHESAPEAKE BEACH MD  20732

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Location

Location:
3819 Harbor Road, Suite 106
Chesapeake Beach MD 20732

443-646-6392
Email:  info@butterfliesandwishes.com
www.facebook.com/butterfliesandwishes
Mailing Address:
PO Box 46/Chesapeake Beach MD  20732

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© 2021 Butterflies And Wishes
  • Home
  • About / Hours
    • COVID 19 PRECAUTIONS
    • Hours
    • Employment
      • Tea Server
      • Tea Shop Shift Manager
      • Tea Event Administrative Assistant & Coordinator
      • Tea Barista/Sales Associate
    • Contact Us
  • Shop
    • Shop Online
      • Signature Tea's
      • Charleston Tea Garden
    • Gift Registry Form
    • GIFT CARDS
  • Our Menu's
    • Reservation Policies
    • Special-tea Services
      • Cherry Blossom Tea Special
    • Tea Service Menu
    • Tea Time Carry Out/Tea Tiers To Go
    • Tea Cafe Menu
    • Baked Items To Go Menu
    • Bubble Tea
  • EVENTS/TEA PARTIES
    • Tea Party Events
    • Josey's Book Nook
      • Tea & Book Recommendations
    • Hygge Event
    • National Hot Tea Month 2023
      • CONTESTS - National Hot Tea Month 2023
    • National Iced Tea Month 2022
    • Teddy Bear Tea Party
    • Tea Party In A Box
    • February 2022 Photo Challenge
    • National Hot Tea Month 2022
      • Contest Week 1
      • Contest Week 2
      • Contest Week 3
      • Contest Week 4
    • Pet Photo Contest 2021
    • July 2020 Tea Photo Challenge
    • October 2020 Tea & Art/Craft Challenge
  • WHATNOT
    • Inspiration
      • Dress Form Inspiration Tree
    • Tea Tidbits
    • Blog