Tea Server Position

​We are seeking part-time tea server for our tea shop to provide afternoon tea service, prepare high-quality tea beverages, maintain and sell our products, and create an engaging experience for our guests. We are currently hiring for all shifts. There may also be the possibility of cross work to assist with our children’s parties and events.  
 
Responsibilities include, but are not limited to:

• Hospitably greet, serve food and beverages to guests making recommendations if needed
• Share your menu and tea knowledge to assist guests with questions and special requests
• Prepare station for readiness prior to opening and closing of each shift. Keeping the areas tidy and clean including table clearing, removing dirties and waste
• Present a clean and professional appearance at all times
• Maintain a friendly, cheerful and courteous demeanor at all times
• Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude
• Wash china and dishware
• Present tea time to tea party guests
• Assist with children’s tea parties and events when needed
• Assist with preparation of tea parties and tea time events
• Taking payments from guests

 
Job Requirements

• Knowledge of tea and tea service experience preferred
• Ability to use POS system and computer 
• Ability to follow instructions and meet high performance standards with minimal supervision
• Flexible availability (days, nights, weekends)
• Regular and reliable attendance
• Polite, professional, mature, sincere and proactive attitude, energetic, attentive, enthusiastic and responsible.
• Must be able to work weekdays and weekends.
• Enthusiasm for engagement with guests
• Ability to work independently as well as cooperatively in a group, good interpersonal and communication skills
• Ability to remain calm in a sometimes fast-paced environment
• Flexibility and adaptability to changing situations
• Detail oriented, ability and willingness to take initiative